Four Winds Casino Resort will reopen at noon, Monday June 15, 2020.
Sanitation & cleaning protocols have been implemented in accordance with CDC recommendations. The number of guests in the Casino at any given time will be monitored/controlled – for now, the casino will run at 50% capacity until the employees feel comfortable enough to open it up more.
COVID-19 Health and Safety Measures
Upon entering each casino through designated entrances, guests will be required wear a mask and be screened using touchless temperature check technology. The age of guests will be restricted to those 21 and older as some non-gaming amenities will be closed. The number of active slot machines has been reduced and in some cases chairs and machines have been moved while very popular games have plexiglass dividers to help ensure social distancing guidelines. There will also be reduced seating at table games.
Additional cleaning teams have been added in every area of the casinos with a focus on frequent cleaning of high touch surfaces. All Four Winds team members will also be washing and sanitizing their hands more frequently, for at least 20 seconds and practicing respiratory etiquette.
Dining venues will be limited with seating and hours of operation. Touchless menus will be available at each restaurant using a scanned QR code and a disposable menu will be provided upon request. You will notice more spacing in between tables and party sizes will be limited. Self-service beverage stations will now be equipped with a team member for assistance.
Additional procedures and service modifications to protect the health and safety of guests and employees include:
- Masks will be worn by all employees
- Additional signage containing COVID-19 prevention and social distancing reminders with be posted throughout each casino location
- Rescheduled entertainment will be announced as dates are confirmed
- Valet and group shuttle service will not be offered
- The Buffet will be closed
The Pokagon Band of Potawatomi Indians opened Four Winds Casino Resort on August 2, 2007.
Paying homage to the heritage of the Pokagon Band, Four Winds Casino Resort is situated on a beautiful landscape off of I-94 at Michigan Exit 1 in New Buffalo, Michigan and offers 124,000 square feet of gaming space. It also features a 415-room suite-hotel, four restaurants, entertainment bars and retail shops.
“It’s an absolutely spectacular property. It has the look of a north woods lodge with all the amenities of a modern casino,” said Matt Harkness, former General Manager of Four Winds Casino Resort in remarks at the Casino’s grand opening. “Our staff will offer a level of guest service that has not that has not been seen before in the region.”
Upon entering Four Winds from its main entrance, guests enter an expansive rotunda, which includes two stunning fireplaces. These fireplaces pay tribute to the Potawatomi Indians, who are known as the “Keepers of the Fire.” Over the course of the next year, renowned Native American artist Mike Larson will paint four murals in the rotunda that symbolize significant moments of Pokagon Band history. Materials such as copper, cedar wood and stone can be found throughout the property, which are utilized in many tribal ceremonies.
In addition to its gaming attractions, Four Winds Casino Resort offers visitors a wide range of dining options in a relaxed and casual twenty-four hour environment. From the Copper Rock Steakhouse, a white table cloth gourmet dining experience, to The Buffet – with seating up to 500. A romantic dinner or a deli sandwich – the food service staff of Four Winds Casino Resort has your needs covered.
The Casino offers a full complement of slot machines, including progressive slots linked to other Native American casinos, ensuring the highest jackpots in the region. Also featured: a large selection of table games including Blackjack, Craps, No Way Craps, Three Card Poker, Pai Gow Poker, Crazy Four, Let It Ride, Mini and Midi Baccarat, Rapid Roulette and Roulette.
Constructed at an estimated cost of $160 million, the 52 acre development is expected to draw more than four million visitors a year to the New Buffalo area.
Four Winds Casino Resort features:
- More than 124,000-square feet of gaming.
- Over 2,500 slot machines, including progressive slots linked to other Native American casinos. As the only Native American casino in the area, Four Winds has the highest jackpots in the region.
- A large selection of table games including Blackjack, Craps, No Way Craps, Three Card Poker, Pai Gow Poker, Crazy Four, Let It Ride, Mini and Midi Baccarat, Rapid Roulette, and Roulette.
- A 415-room hotel and a special events center.
- Covered parking garage with 2,200-spaces.
- Valet parking
- A 1,000 place outdoor parking surface
- Tour bus parking
- A 10,000 square foot, fully equipped child care center for children 6 weeks to 12 years-old, as well as CyberQuest, a supervised arcade for older kids.
- Several restaurants ranging from a 500-seat buffet to the high end Copper Rock Steakhouse and the Hard Rock Cafe.
Silver Creek® Event Center – World-Class Entertainment Venue
Four Winds Silver Creek Event Center is a 1,500 seat, multi-use facility that is located next to the casino floor. In addition to hosting concerts, the 17,000 sq. ft. event center can be reconfigured to host a variety of meetings, special events, conferences and banquets. A complete listing of concerts and other performances at Silver Creek Event Center is available our EVENTS CALENDAR.
Hard Rock Cafe
Hard Rock Cafe Four Winds is located adjacent the gaming floor and spans two levels with seating for 275 and a performance stage. The new Hard Rock Cafe Four Winds has a unique, high energy atmosphere and features rock n’ roll memorabilia from its unmatched collection. Hard Rock’s menu offers an array of classic American food such as burgers and a large selection of sandwiches and salads.
Four Winds Casino Resort is now the single largest employer in the area. Economic studies predict the casino will support 3,500 jobs in the community, including nearly 2,400 at the casino. In addition, it should provide the state of Michigan with an estimated $20 million in annual revenues and provide more than $4 million a year to local governments and agencies.
We are not directly associated with the Casino. If you have Casino related questions, we do have a FAQ page which may answer questions of a general nature. For specific inquires however, please call the Four Winds Casino Resort @ 1-866-494-6371 and speak to a customer representative or visit them online @ FourWindsCasino.com